Terms of service

Last updated: April 7, 2025

OVERVIEW
Welcome to KittyGrass™. The terms "we", "us" and "our" refer to KittyGrass™.
KittyGrass™ operates this store and website, including all information, content, features, tools, products and services, with the goal of providing the customer with a reliable and secure shopping experience (the “Services”). KittyGrass™ uses Shopify technology to provide the Services.
By interacting with or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1: ACCESS AND ACCOUNT
By accepting these Terms, you represent that you are of legal age in your country of residence and, if you allow minors to use the Services under your responsibility, you have their consent.
We may request information from you such as name, email address, shipping and billing address, and payment method. You guarantee that the information provided is correct, current and complete.

SECTION 2: OUR PRODUCTS
At KittyGrass™ we offer quality products. We make every effort to accurately display their characteristics; however, color and appearance may vary depending on the device or screen settings.

SECTION 3: ORDERS
By placing an order in our store, you make an offer to purchase. KittyGrass™ reserves the right to accept or reject orders for any reason.
All orders are subject to inventory availability and payment confirmation.
⚠️ Important: please review our Returns and Refunds Policy for information regarding cancellations, replacements or refunds.

SECTION 4: PRICING AND BILLING
All published prices are in Mexican pesos (MXN), unless otherwise indicated.
Prices may change without prior notice.
Prices do not include shipping or applicable additional charges, which will be calculated and displayed before completing the purchase.
You represent that the payment information you provide is valid and authorize KittyGrass™ to process the corresponding charges.

SECTION 5: SHIPPING AND DELIVERY
All shipments are processed through external courier companies. Delivery times are estimated and may vary.
Once the package is delivered to the courier, ownership and risk pass to the customer.
KittyGrass™ is not responsible for delays caused by courier companies, customs or other external factors.

SECTION 6: INTELLECTUAL PROPERTY
All content in our store, including text, logos, images and product designs, is the property of KittyGrass™ or its licensors and is protected by applicable law.
The reproduction, distribution or commercial use of any content without written authorization from KittyGrass™ is prohibited.

SECTION 7: RELATIONSHIP WITH SHOPIFY
KittyGrass™ uses the Shopify platform to operate its online store. However, any purchase or transaction is made directly with KittyGrass™.
Shopify is not responsible for the products, services or transactions made on this site.

SECTION 8: PROHIBITED USES
The site may only be used for legal and personal purposes. It is prohibited to:
– Use the site for fraudulent or illegal purposes.
– Impersonate another person.
– Attempt to alter, hack or damage the operation of the store or Shopify.

SECTION 9: LIMITATION OF LIABILITY
To the extent permitted by law, KittyGrass™ will not be liable for indirect, incidental or consequential damages arising from the use of the Services or products, including delivery delays, minor differences in color or appearance, or failures by third-party providers.

SECTION 10: MODIFICATIONS
We reserve the right to update these Terms at any time by posting them on this site.
Your continued use of the Services constitutes acceptance of the changes.